1–2 business daysAverage delivery time
Online jewellery
Discover jewellery with certified authenticity, flexible payment and close support from selection to delivery.
A simple experience
At Gold Store Premium, every online purchase combines the rigour of specialist jewellery with a simple, secure and carefully supported digital experience.
01 — 04
Browse the collections and select the model, finish and size you prefer.
Check the items, quantities and details before continuing to checkout.
Confirm your contact and delivery details, then choose the available payment method.
After dispatch, use the tracking information sent to follow your order.
Flexible payment
MB WAY, Multibanco reference, Visa and Mastercard.
Klarna, subject to the provider’s assessment and approval.
SeQura in 3, 6, 9 or 12 instalments, subject to approval.
Gold Store Premium does not store card details. Payments and credit applications are processed directly by the relevant certified providers.
Essential information
Open each question for a clear answer about orders, payment, delivery, certification and sizing.
Choose a category, open the product you like and select the available options. Add it to the basket and, when ready, select Checkout.
At checkout, confirm your contact and delivery details, enter a discount code if applicable, and choose one of the available payment methods.
Once the order has been successfully created, our team prepares it for dispatch. The usual delivery estimate is 1–2 business days, without prejudice to the timing shown at checkout for the destination and method selected.
Yes. Our website uses an encrypted SSL connection, and payments are handled by certified providers. Gold Store Premium does not store card details.
Klarna and SeQura assess instalment applications directly on their own platforms. Our team does not have access to the banking or financial information supplied during that process.
Contact customer care as quickly as possible by website chat or telephone. A change or cancellation is only possible while the order has not yet been processed or dispatched.
If it has already been sent, wait for delivery and contact us so that we can explain the applicable return procedure.
Yes. When the order is created, you receive a confirmation email. We do not currently send a separate automatic “payment confirmed” email.
When the order is dispatched, we send tracking information by WhatsApp. If the email is missing, check spam or junk; if no notification arrives, contact us with the order details.
Yes. We ship internationally to the destinations available at checkout. Shipping cost and estimated delivery time are calculated from the address and selected service.
If your country is unavailable, contact us to check a tailored solution. Orders outside the European Union may incur customs duties or local taxes payable by the recipient.
Gold items include an Authenticity Certificate issued by qualified Official Appraisers, with the relevant characteristics of the piece. Silver items include a guarantee and certification card.
Steel and leather items do not include an authenticity certificate because they are not precious metals. Gold and silver pieces bear the applicable official hallmarks in accordance with Portuguese rules.
Use our Size Guide for practical instructions on rings, necklaces and bracelets. The link is also available on the relevant product pages.
If the piece is a gift or you are unsure, contact our team before ordering. We will help you choose the most suitable option for the model and intended wearer.
Speak to our team for personalised guidance about a piece, size, payment, delivery or an order already placed.
Personal response · Supported purchase
