Personal assistance
Every request deserves exceptional attention.
Whether you need clarification, an order update or advice about a piece, our team is here to listen and guide you with discretion.
Choose the most convenient way to speak with us.
Contact channels
Speak directly with our team for a simple, personal response.
Start conversation Written responseWrite to us in detail. We will reply to the address provided.
apoiocliente@lojadoouro.pt In-person serviceOur stores
Prefer an in-person consultation? Find your nearest store.
View storesPrivate message
How can we help?
Tell us what you need. Your data will only be used to answer your enquiry.
Considered service
Every message is handled individually, with confidentiality and attention to detail.
We will reply to the email address entered in the form.
Fields marked with * are required.