★★★★★
“Exemplary service. Efficiency, transparency and strong knowledge throughout the appraisal process.”
Trust earned every day
What our customers say
Some relationships begin with a purchase, an appraisal or a request for help — and grow into trust. Thank you to everyone who shares their experience with us.
Trustpilot4,8 / 5745 reviews · checked 10 Sep 2026
Google · Entroncamento5,0 / 5253 reviews · checked 10 Sep 2026
Google · Loures4,9 / 5132 reviews · checked 10 Sep 2026
Google · Abrantes4,9 / 530 reviews · checked 10 Sep 2026
More than customers — relationships built on trust
Since 2007, we have welcomed people looking for a special piece, an appraisal, the sale of gold or in-person services. Our aim is always a human, transparent, professional and discreet experience.
Words we are proud to receive
Short excerpts from public, traceable reviews linked to our stores and online experience. Translations from Portuguese are provided for convenience.
★★★★★
“I recommend Loja do Ouro Entroncamento: excellent service, professionalism and friendliness.”
★★★★★
“Excellent friendliness and excellent service. Highly recommended!”
★★★★★
“The earrings are even prettier in person. The whole process was very quick, including delivery.”
What customers value most
Four themes repeatedly appear in public feedback and define the experience we aim to provide.
01
Human service
Listening, proximity and care, especially where trust and discretion matter.
02
Transparency
Clear explanations throughout appraisal, buying, selling and customer support.
03
Professionalism
Technical knowledge, rigour and a team ready to answer questions.
04
Complete experience
From physical stores to ecommerce: quality, speed, presentation and follow-up.
Our stores on Google
Each store builds its own relationship with its local community. Read public feedback and share your own experience.
Public ratings checked on 10 Sep 2026 and may change. Santarém is shown without an aggregate score because the available source did not return a reliable current value.
Thank you for being part of the Loja do Ouro family
Your feedback helps us recognise what works and understand where we can improve. That trust is what keeps us moving forward.
