Look around your home for those pieces you no longer wear and have had put away for a long time. Then, visit us at one of our stores for an in-person appraisal of your items.
The price of Gold is quoted on the stock exchange and varies daily, which is why we only carry out appraisals in person at our stores. We do not appraise items over the phone or from photos sent by customers.
Based on the appraisal value, we determine the amount to purchase your items.
The appraisal is carried out free of charge and with no obligation. If you agree with the price offered, the purchase is completed immediately.
To proceed with the purchase, you only need to present your Citizen Card, or, alternatively, your Passport or Residence Document.
If you do not hold a Portuguese Citizen Card, you must also bring proof of address (this can be a water or electricity bill, etc.).
This documentation is required solely for legal reasons, in accordance with Law No. 98/2015 of 18 August, Article 66, paragraph 5, which stipulates that all purchases are reported weekly to the competent authorities (Judicial Police).
For transactions exceeding €10,000, an additional declaration of the origin of the items may be required, in accordance with current legislation.
Note: Your data will not be used for marketing purposes.
Yes. If you agree with the price offered, payment is made immediately.
Several payment options are available:
The entire process takes place in a secure and confidential environment, ensuring a fast and protected transaction.
No, an appointment is not necessary.
The gold appraisal and purchase service is provided on a first-come, first-served basis, at any Loja do Ouro and Gold Store Premium store.
Simply visit the counter with your items, and our team of appraisers will be available to assist you right away.
You can check here the opening hours of the store nearest you.
The final value can only be determined through an in-person appraisal.
To calculate the value of your item, we take into account:
The gold price is updated daily, in accordance with the London Bullion Market Association (LBMA), the entity that sets the international gold price.
For this reason, we only carry out appraisals (and provide values) in person. This ensures a fair, up-to-date, and transparent appraisal.
The Loja do Ouro is made up of qualified professionals and official appraisers, with extensive experience in the analysis and appraisal of precious metals.
The appraisal is always carried out in person and free of charge, following several steps:
In some cases, we also use metal analysers, namely an X-ray machine.
Yes.
All appraisals and transactions are carried out in a secure environment, with facilities equipped with video surveillance and professional liability insurance.
We guarantee complete discretion and confidentiality in all operations.
Your data is used exclusively for legal purposes, and all transactions comply with the rules in force for the trade of precious metals in Portugal.
No.
The appraisal is completely free of charge and with no obligation.
Purchases of used gold are not subject to VAT, under the terms of the Special Scheme for Second-Hand Goods (Decree-Law 199/96).
The customer does not need to pay any additional tax on the amount received.
There is no minimum amount for the sale.
For amounts exceeding €10,000, additional documentation regarding the origin of the items may be requested, as required by law.
The price per gram of gold varies daily according to the international quotation.
In Portugal, the price is based on quotations from the London Stock Exchange (LBMA), adjusted for the exchange rate and the purity of the gold.
The exact price per gram depends on the karat and the quotation in effect on the day of the appraisal.
For this reason, the exact amount you could receive can only be determined in person at one of our stores.
Yes. We buy all types of gold, from 9 karats up to 24 karats, whether Portuguese or foreign — including jewellery, coins, bars, and sovereigns.
Yes. We buy sovereigns and gold coins of any year or country of origin, even if they show wear or damage, or are set in bezels.
Yes. We buy gold bars of any weight, even without a certificate.
As they are pure gold (24 karats), bars usually have a higher value than personal jewellery items.
Yes, we buy watches, provided they are made of gold. The weight of the case and other materials making up the watch (namely, gold bracelets, silicone, etc.) are deducted from the weight assessed for sale. In other words, the amount paid for the watch will correspond to the value of the Gold it contains.
If you have the original documents and boxes, this may increase the value of the item.
Yes, it's possible.
We buy gold items even if broken or damaged, including chains, wedding rings, or incomplete pieces of jewellery.
The value is always determined based on the purity and weight of the metal, not the physical condition of the piece.
No.
We also buy items made of silver, such as jewellery, bars, coins, and decorative pieces.
In addition, we purchase pawn tickets, regardless of the pawnshop they were issued by.
In these cases, an in-person assessment of the items listed on the pawn ticket is required to determine the purchase value.
We also buy platinum and palladium, appraised according to the international quotation of the respective metals.
Yes.
Loja do Ouro and Gold Store Premium buys jewellery, coins, cutlery, bars, and decorative items made of silver, even if used, oxidised, or incomplete.
The appraisal is always free of charge and immediate, and payment is made on the spot, by transfer, cheque, or cash (up to the legal limit).
The price of silver is determined by the international market, and is set in US dollars per ounce (28.35g) on the London Bullion Market Association (LBMA). In Portugal, this value is converted into euros per gram or per kilo.
You can see the quotation here, which varies daily according to global demand, inflation, mining production, and exchange rate fluctuations.
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