Payment is made at the final stage of "Checkout", at the close of the purchase process, and is an essential condition for the order to be finalised.

At Loja do Ouro and Gold Store Premium, we offer several secure and convenient payment options, so you can choose the one that best suits you.

During checkout, you can choose to pay via MB Reference, MB WAY, or Credit Card. You also have the option to pay in instalments through Klarna or SeQura (credit institutions).

Note: For instalment payments through Klarna or SeQura, the assessment and approval are carried out directly on the respective platforms of these entities. Loja do Ouro and Gold Store Premium does not have access to your banking data, nor does it take part in the credit approval decision.

Once payment is completed, you will receive an order confirmation email. As soon as payment has been validated, the Loja do Ouro and Gold Store Premium team will begin processing and shipping your order.

Payments made online may take up to 24 hours to be confirmed and received by our system. To safeguard against these situations, we hold your order for a period of 48 hours.

Note: If payment is not made within this 48-hour period, the order will be automatically cancelled by our system.

At Loja do Ouro and Gold Store Premium, we offer several secure and convenient payment options, so you can choose the one that best suits you.

During checkout, you can choose to pay via:

• MB Reference: By selecting this option, the website will send you an entity, a reference, and the order amount by email. Orders that are not paid within 48 hours of the reference being generated are automatically cancelled.
• Credit Card: By selecting this option, you will need to fill in your card details. You will then need to validate your payment through your Bank's home banking service, using your 3D Secure code.
• MB WAY: By selecting this payment method, you will receive a notification in the MB WAY app, sent to the contact number provided in your order notes. The MB WAY notification remains active for only 5 minutes. If it expires, or if for any reason you do not receive the notification in your MB WAY app, simply contact our customer support so that a new notification can be generated, or an MB Reference issued for payment instead. NOTE: Limited to orders up to €2,000.

You also have the option to pay in instalments through Klarna or SeQura (credit institutions).

• Klarna – Split your purchase into 3 instalments: by selecting the Klarna payment method, you will be redirected from our website to the Klarna app to complete your purchase, so you must install the app on your phone and register as a Klarna customer before using this payment method. NOTE: valid for orders up to €1,000.
• SeQura – Split your purchase into 3/6/9/12 instalments: by selecting this payment method, you will be redirected from our website to the credit provider's platform, where you will need to enter your tax number (NIF) and the details of the card you wish the instalments to be charged to. Payments in three instalments come at no additional cost; from three instalments onwards, an interest rate is added. NOTE: valid for orders up to €3,000.

Note: For instalment payments through Klarna or SeQura, the assessment and approval are carried out directly on the respective platforms of these entities. Loja do Ouro and Gold Store Premium does not have access to your banking data, nor does it take part in the credit approval decision.

Yes. Loja do Ouro and Gold Store Premium offers instalment payments through our partner providers, Klarna and SeQura.

Klarna – Split your purchase into 3 instalments, interest-free.

By selecting the Klarna payment method, you will be redirected from our website to the Klarna app to complete your purchase. To use this method, you must first install the Klarna app on your phone and register as a Klarna customer before making your purchase.

Note: Valid for orders up to €1,000.

SeQura – Split your purchase into 3/6/9/12 instalments

By selecting this payment method, you will be redirected to the SeQura credit platform, where you will need to enter your tax number (NIF) and the details of the card you wish the instalments to be charged to.

• Payments in 3 instalments: no additional cost.
• Payments in 6, 9, or 12 instalments: an interest rate applied by SeQura will be added.

Note: Valid for orders up to €3,000.

Once the order has been validated by the credit provider, we will proceed to ship your order. You do not need to wait until the last instalment has been paid to receive your jewellery.

Note: For instalment payments through Klarna or SeQura, the assessment and approval are carried out directly on the respective platforms of these entities. Loja do Ouro and Gold Store Premium does not have access to your banking data, nor does it take part in the credit approval decision.

Yes. Shopping at Loja do Ouro and Gold Store Premium is completely safe.

Our website uses encrypted connections (SSL), ensuring that all personal data and payment information is transmitted securely and confidentially.

We work only with certified and recognised payment platforms, which ensure the protection of your transactions at every stage.

We never store credit card details, nor do we share information with third parties.

Our partner credit institutions, such as Klarna and SeQura, are responsible for assessing and approving instalment payment requests. This process is carried out directly on the respective platforms of those entities, and does not go through Loja do Ouro and Gold Store Premium. Our team does not have access to your banking data or the financial information provided during this process.

Loja do Ouro and Gold Store Premium is a Portuguese company with years of experience and a solid reputation in the jewellery industry, always offering you a safe, transparent and trustworthy purchase, just as in our physical stores.